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Case Management / UR RN interview prep

Questions commonly asked of travelers in Case Management / UR RN recruiter screens and clinical interviews. This is preparation, not a guarantee of any interview outcome.

Recruiter screen

  1. 1. How many years of Case Management / UR RN experience do you have, and in what settings?

    Mention facility type (teaching, trauma level, community) and bed count.

  2. 2. What are your preferred locations and start date?

    Recruiters often focus on flexibility. Have a first choice and a few backups ready.

  3. 3. What pay package and shift are you looking for?

    Know your minimum weekly take-home and whether you need guaranteed hours.

  4. 4. Do you hold compact or state licenses where you want to work?

    Have license numbers and expiration dates handy — your TCV vault shows them.

  5. 5. Any requested time off during the contract?

    Commonly asked up front so it can be written into the offer.

  6. 6. How recent is your experience in this specialty?

    Many facilities look for recent hands-on experience; be exact about dates.

  7. 7. Which EMR systems have you used in Case Management / UR RN?

    Facilities commonly screen for EMR familiarity. List the ones you are comfortable charting in.

Clinical interview

  1. 1. Tell me about a typical shift and assignment in Case Management / UR RN.

    Describe your usual ratio or caseload and patient acuity.

  2. 2. Walk me through your experience with case management & care coordination in Case Management / UR RN.

    Hiring managers often focus on volume, recency, and a specific example. Use your skills checklist ratings as a guide.

  3. 3. Walk me through your experience with utilization review & management in Case Management / UR RN.

    Hiring managers often focus on volume, recency, and a specific example. Use your skills checklist ratings as a guide.

  4. 4. Walk me through your experience with documentation & compliance in Case Management / UR RN.

    Hiring managers often focus on volume, recency, and a specific example. Use your skills checklist ratings as a guide.

  5. 5. Walk me through your experience with patient & family support in Case Management / UR RN.

    Hiring managers often focus on volume, recency, and a specific example. Use your skills checklist ratings as a guide.

  6. 6. Walk me through your experience with professional practice in Case Management / UR RN.

    Hiring managers often focus on volume, recency, and a specific example. Use your skills checklist ratings as a guide.

  7. 7. Describe a time a patient's condition changed quickly. What did you do?

    Use a short Situation–Action–Result story and mention escalation.

  8. 8. How do you get up to speed on a new unit with limited orientation?

    Commonly asked of travelers. Mention asking for policies, resource staff, and the crash cart location.

  9. 9. Do you have any questions for us?

    Ask about ratios, floating, charting system, parking, and orientation length.

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What the Case Management / UR RN skills checklist covers
  • • Case management & care coordination (10)
  • • Utilization review & management (10)
  • • Documentation & compliance (10)
  • • Patient & family support (10)
  • • Professional practice (10)
Save this checklist to your Vault
Have ready before the call
  • Current license and certification expiration dates
  • Your completed skills checklist for this specialty
  • Two supervisor references with contact info
  • A list of recent facilities and dates